Filter
Top Products
13
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On open burner models, see “Surface Burners” section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture, or see the Installation Instructions.
■ Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Cookware not level on cooktop
■ Is the range level?
Level the range. See the Installation Instructions.
■ Is the proper cookware being used?
Use cookware with a flat bottom. See “Cookware” section.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ¹⁄₂" (1.3 cm) outside the cooking area.
■ Are the right side surface burners rotated toward each
other?
See “Burner Rotation” section.
Oven will not operate
■ Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
■ On some models, is the Oven Lockout set?
See “Oven Lockout” section.
■ Is the main or regulator gas shutoff in the off position?
Contact a designated service technician or see the
Installation Instructions.
Oven makes muffled ticking noise when in use
■ This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
■ Is propane gas being used?
The appliance may have been converted improperly. Contact
a trained repair specialist.
■ Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the Installation Instructions.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Display shows messages
■ Is the display showing a flashing time?
There has been a power failure. Press OFF/CANCEL to clear
the display. Reset the clock, if needed. See “Clock” section.
■ Is the display showing “F” followed by a number?
Press OFF/CANCEL to clear the display. If an “F” code
appears again, contact a trained repair specialist.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
Baking results not what expected
■ Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
■ Are baked items too brown on the bottom?
Decrease oven temperature 10°F to 30°F (5°C to 15°C).
■ Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.