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Temperature and Moisture
PROBLEM POSSIBLE CAUSES SOLUTIONS
Temperature is too warm The refrigerator has just been installed Allow 24 hours following installation for the refrigerator to cool
completely.
Cooling is turned off Turn cooling on. See “Using the Controls.”
The controls are not set correctly for
the surrounding conditions
Adjust the controls a setting colder. Check the temperature in
24 hours. See “Using the Control(s).”
The door(s) are opened often or not
closed completely
Allows warm air to enter refrigerator. Minimize door openings
and keep doors fully closed.
A large load of food was recently
added
Allow several hours for refrigerator to return to normal
temperature.
Temperature is too cold in
the refrigerator/crisper
The refrigerator air vent(s) are blocked If the air vent located in the top, left, rear corner of the
refrigerator compartment is blocked by items placed directly
in front of it, the refrigerator will get too cold. Move items
away from the air vent.
The controls are not set correctly for
the surrounding conditions
Adjust the controls a setting warmer. Check the temperature
in 24 hours. See “Using the Controls.”
The ice storage bin is not in the correct
position
See “Ice Maker.”
Temperature is too cold in
the pantry drawers
The control is not set correctly for the
items stored in drawer
Adjust the control setting. See “Refrigerator Features.”
There is interior moisture
buildup
NOTE: Some moisture
buildup is normal.
The room is humid A humid environment contributes to moisture buildup.
The door(s) are opened often or not
closed completely
Allows humid air to enter the refrigerator. Minimize door
openings and close doors completely.
The door is blocked open Move food packages away from door.
A bin or shelf is in the way Push bin or shelf back into the correct position.
Storing liquid in open containers This adds humidity to the refrigerator interior. Keep all
containers tightly covered.
There is frost/ice buildup in
the freezer compartment
The doors are opened often or left
open
Minimize door openings and keep doors fully closed.
Poor door seal Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
Temperature controls are not set
correctly
See “Using the Controls” for recommended temperature
settings.