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TROUBLESHOOTING
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First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit https://whirlpool.custhelp.com.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Operation
PROBLEM POSSIBLE CAUSES SOLUTIONS
The refrigerator will not
operate
Check electrical supply Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see
if the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Check controls Make sure the controls are turned on. See “Using the
Control(s).”
New installation Allow 24 hours following installation for the refrigerator to
cool completely.
NOTE: Adjusting the temperature controls to the coldest
setting will not cool either compartment more quickly.
Refrigerator control is in Showroom
mode (on some models)
If the refrigerator is in Showroom mode, cooling is turned off
and “Showroom” will be illuminated on the control panel. See
“Using the Control(s)” for more information.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING