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TROUBLESHOOTING
Doors
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search
for “door closing and door alignment.”
The ice dispenser jams
while dispensing
crushed ice
Crushed ice is blocking the ice delivery
chute.
Switch from crushed ice to cubed ice to clear the ice
dispenser. Then switch back to crushed ice.
Water is leaking or
dripping from the
dispenser system
NOTE: A few drops of
water after dispensing is
normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
Water continues to drip
from the dispenser
beyond the first few
drops.
The refrigerator has just been installed. Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See“WaterandIceDispensers.”
The water filter was recently installed or
replaced.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See“WaterandIceDispensers.”
Water is leaking from
the back of the
refrigerator
The water line connections were not fully
tightened.
See “Connecting the Water.”
Recently removed the doors and did not
fully tighten water line connection
See “Refrigerator Doors and Drawer.”
Water from the
dispenser is warm
Water from the dispenser is chilled to
50°F (10°C).
This is normal.
The refrigerator has just been installed. Allow 24 hours after installation for the water supply to cool
completely.
A large amount of water was recently
dispensed.
Allow 3 hours for the water supply to cool completely.
Water has not been recently dispensed. The first glass of water may not be cool. Discard the first glass
of water dispensed.
The refrigerator is not connected to a
cold water pipe.
Make sure the refrigerator is connected to a cold water pipe.
See “Water Supply Requirements.”
PROBLEM POSSIBLE CAUSES SOLUTIONS
The doors will not close
completely
The door is blocked open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Recently installed Remove all packaging materials.
PROBLEM POSSIBLE CAUSES SOLUTIONS
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.