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10
OCCURRENCE
Surface burners do not light.
Surface burner flame burns half way
around.
Surface burner flame is orange.
POSSIBLE CAUSE/SOLUTION
Surface Control knob has not been completely turned to LITE. Push in and turn the
Surface Control knob to LITE (until burner ignites) and then turn the surface control
knob to the desired flame size.
Be sure gas supply valve is open.
Gas-air mixture needs a straight line to travel. Be sure burner is properly seated in its
support (models with open burners only).
Burner ports or slots are clogged. With the burner off, use a small-gauge wire or
needle to clean ports or slots.
Power cord is disconnected from outlet (electric ignition models). Be sure cord is
plugged securely into outlet.
Electrical power outage (electric ignition models). Burners can be lit manually. See
Setting Surface Controls in this Owner's Guide.
Burner ports or slots are clogged. With the burner off, clean ports with a small-
gauge wire or needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate
until flame is full. Dry the burners thoroughly following instructions under General
Cleaning.
Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Avoid Service Checklist
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not
the result of defective workmanship or materials in this appliance.