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TROUBLESHOOTING GUIDE
Most common problems can be resolved by referring to the troubleshooting suggestions listed below.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The appliance does
not operate.
There is a power failure.
The appliance is not plugged in.
A house fuse has blown or the circuit breaker is
tripped.
Ensure the appliance is plugged in and
the power outlet has power.
Replace the broken fuse or reset the
breaker.
The appliance is not
cold enough.
The set temperature too high.
The appliance is placed too close to a heat
source.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
The front bottom grille does not have sufficient
ventilation.
Adjust the set temperature
Keep the appliance away from sunshine
or other heat sources.
Close the door tightly and do not open
the door too frequently or for a long
period of time.
Ensure the door gasket is not loose.
The front bottom grille must be
completely unobstructed.
The appliance turns
on and off frequently.
The ambient (room) temperature is too low or
high.
A large amount of contents has been added to
the appliance.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Decrease or increase the ambient
(room) temperature.
To minimize internal temperature
fluctuation, do not add large amount of
contents at once.
Close the door tightly and do not open
the door too frequently or for a long
period of time.
Ensure the door gasket is not loose.
The appliance makes
too much noise.
The noise may come from the flow of the
refrigerant/
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The appliance is not level.
It is normal that as each cooling cycle
ends, you may hear gurgling sounds
caused by the flow of refrigerant in the
appliance.
Some popping or cracking noises are
normal. They are caused by expansion
and contraction of the inside walls due
to temperature changes.
Make sure the cooler is on a hard and
level surface. Do not place the
appliance on carpet.
The door does not
close properly.
The appliance is not level.
The door was reversed and not properly
installed.
The shelves are out of position.
Make sure the cooler is on a hard and
level surface. Avoid placing the
appliance on a carpeted or soft surface.
Correctly install the shelves.