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Troubleshooting Guide
Most common problems can be resolved by referring to the troubleshooting suggestions listed below.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The Wine Cooler does
not turn on.
There is a power failure.
The Wine Cooler is not plugged in.
A house fuse has blown or the circuit
breaker is tripped.
Ensure the Wine Cooler is plugged
in and the power outlet has power.
Replace the broken fuse or reset the
breaker.
The Wine Cooler is not
cold enough.
The set temperature too high.
The Wine Cooler is placed too close to a
heat source.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
The front bottom grille does not have
sufficient ventilation.
Adjust the set temperature
Keep the Wine Cooler away from
sunshine or other heat sources.
Close the door tightly and do not
open the door too frequently or for a
long period of time.
Ensure the door gasket is not loose.
The front bottom grille must be
completely unobstructed.
The Wine Cooler is
cooling too much
The Wine Cooler ventilation is not properly
set
There is an obstruction of air flow
Make sure to follow the
recommended clearances for
ventilation
Make sure that no object is blocking
the air flow
The Wine Cooler turns
on and off frequently.
The ambient (room) temperature is too low
or high.
A large amount of contents has been
added to the Wine Cooler.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Decrease or increase the ambient
(room) temperature.
To minimize internal temperature
fluctuation, do not add large amount
of contents at once.
Close the door tightly and do not
open the door too frequently or for a
long period of time.
Ensure the door gasket is not loose.
Frost forming in the Wine
Cooler.
The environment is too humid.
The ambient temperature is too low.
The door is opened too frequently or for a
long period of time.
Although this unit uses an auto-
defrost system, under certain
conditions, manual defrosting may
be required. If frost builds up, try
running the cooler on a warmer
temperature setting.
Close the door tightly and do not
open the door too frequently or for a
long period of time.
Unplug the unit to allow the frost to
melt.
The Wine Cooler makes
too much noise.
The Wine Cooler is not level.
Make sure the unit is on a hard and
level surface. Do not place the Wine
Cooler on carpet.
The door does not close
properly.
The Wine Cooler is not level.
The door was reversed and not properly
installed.
The shelves are out of position.
Make sure the cooler is on a hard
and level surface. Avoid placing the
Wine Cooler on a carpeted or soft
surface.
Correctly install the shelves.