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WHAT HAPPENS IF SOMETHING GOES WRONG
If the appliance fails to operate:
1. If the oven does not come on, check that the
programmer is properly set for manual operation, or
that you have programmed any automatic cooking
correctly.
2. Check that the hob cover, where present, is in the
fully raised position.
3. Check that it is properly plugged in.
4. Check that the socket switch is turned on.
5. Check that the socket is supplying power - do this
by plugging in another appliance that is known to be
working properly.
6. Check that the fuse in the plug is intact.
7. If the hob area does not work, check that you are
turning the correct control knob.
8. Check that you have manually re-set the gas
supply.
IF YOU SUSPECT A GAS LEAK, TURN ALL
CONTROLS TO THEIR OFF POSITIONS, AND
TURN THE MAINS GAS SUPPLY OFF
IMMEDIATELY. THEN CONTACT YOUR GAS
BOARD.
If after all these checks, the oven still does not work,
contact your local Zanussi Service Force Centre.
When you contact them, they will need the following
information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (which can be
found on the rating plate)
5. Date of purchase
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown.