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Service and Spare Parts
If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
0990-929929
For further details, please see the accompanying
Customer Care Booklet.
ZANUSSI GUARANTEE CONDITIONS
This guarantee is in addition to your statutory
and other legal rights
We, Zanussi Ltd., undertake that, if, within
twenty four months of the date of the purchase,
this ZANUSSI appliance or any part thereof is
proved to be defective by reason only of faulty
workmanship or materials, we will, at our
option, repair or replace the same FREE OF
ANY CHARGE for labour, materials or
carriage on condition that:
* The appliance has been correctly installed
and used on the electricity supply stated on
the rating plate.
* The appliance has been used for normal
domestic purposes only, and in accordance
with the manufacturer's operating and
maintenance instructions.
* The appliance has not been serviced,
maintained, repaired, taken apart or
tampered with by any person not authorised
by us.
All service work under this guarantee must be
undertaken by a Zanussi Service Force Centre.
Home visits are made between 8.30 am and
5.30 pm Monday to Friday.
Visits may be available outside these hours in
which case a premium will be charged.
Any appliance or defective part replaced shall
become our property.
EXCLUSIONS
This guarantee does not cover:
* Damage or calls resulting from
transportation, improper use or neglect, the
replacement of any light bulbs or removable
parts of glass or plastic.
* Costs incurred for calls to put right machines
improperly installed or calls to machines
outside the UK and the Republic of Ireland.
* Appliances found to be in use within a
commercial or similar environment, plus
those which are subject to rental agreements.
* Products of Zanussi manufacture which are
NOT marketed by Zanussi Ltd.
* EEC Countries - The standard guarantee is
applicable but subject to the owner's
responsibility and cost to ensure the
appliance meets the standards set by the
country to which the product is taken. The
Zanussi Company in the country concerned
will be pleased to advise further. Sight of
your purchase receipt will be required by
them.
Peace of Mind for Twenty Four
Months
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Zanussi
appliance, contact our Customer Relations
Department by letter or telephone as follows:
Customer Care Department
Zanussi House
Hambridge Rd.
Newbury
Berks RG14 5EP
Tel: 01635 - 521313