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Before calling an Engineer please carry out the
following checks, you may be able to solve the
problem without the expense of an Engineer.
If our Service Engineer finds that the problem is
listed below you will be charged for the call whether
or not the appliance is under guarantee.
The appliance does not work at all:
* Check that the appliance has been wired in
and is switched on at the wall.
* Check that the main appliance fuse is
working.
* Check that the timer is set to manual.
If you have checked the above:
* Switch OFF appliance at the wall and allow
the appliance to cool for a couple of hours.
Switch ON again. The appliance should now
be working normally.
The grill works but the top oven does not:
* Check that the top oven door is closing
properly.
The oven temperature is too high or low:
* Check that the recommended temperatures
are being used. Be prepared to adjust the
temperature up or down by 10°C to achieve
the results you want.
The ovens work but the grill does not:
* Check that you have carefully followed the
instructions for operation of the grill.
* If the cooling fan fails the grill will not
operate correctly.
Please call your local Service Force Centre.
If the oven is not cooking evenly or the side
opening door will not stay open:
* Check that the appliance is level.
The oven light fails to illuminate:
* The oven light bulb may need replacing.
* If the main oven is set for automatic cooking
the light will illuminate when the cook time
begins.
The oven fan is noisy:
* Check that the oven is level.
* Check that bakeware and shelves are not
vibrating in contact with the oven back
panel.
The hob burners will not light:
* Ensure the burner parts have been placed
correctly.
* Check that there is not a problem with your
gas supply. You can do this by making sure
that other gas appliances such as central
heating or gas fire are working.
SOMETHING NOT WORKING?