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What to do if...
Please carry out the following checks on your
appliance before calling a Service Engineer. It
may be that the problem is a simple one which
you can solve yourself without the expense of
a service call.
In-guarantee customers should make sure
that the checks have been made as the en-
gineer will make a charge if the fault is not
a mechanical or electrical breakdown.
Please note that proof of purchase is required
for in-guarantee service calls.
Problem Possible solution
The grill, ovens and timer do not work. • Check that the appliance has been wired in to the
appliance supply and is switched on at the wall.
• Check that the main appliance fuse is working.
• If you have checked the above: Allow the appliance
to cool for a couple of hours. The appliance should
now be working normally.
The grill and top oven work but the main oven does
not.
• Check that the time of day has been set on the clock.
The timer does not work. • Check that the instructions for the operation of the
timer are being closely followed.
The oven is not cooking evenly. • Check that the appliance is correctly installed and
is level.
• Check that the recommended temperatures and
shelf positions are being used.
The indicator neons are not working correctly. • Check that you have selected only the function you
require. Ensure all other controls are in the off po-
sition.
The oven fan is noisy. • Check that the oven is level.
• Check that the shelves and bakeware are not vi-
brating in contact with the oven back panel.
The oven temperature is too high or too low. • Check that the recommended temperatures and
shelf positions are being used. Be prepared to ad-
just the temperature up or down to achieve the
results you want.
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