Zanussi ZKC5020 Cooktop User Manual


 
What to do if...
Please carry out the following checks on your
appliance before calling a Service Engineer. It
may be that the problem is a simple one which
you can solve yourself without the expense of
a service call.
In-guarantee customers should make sure
that the checks have been made as the en-
gineer will make a charge if the fault is not
a mechanical or electrical breakdown.
Please note that proof of purchase is required
for in-guarantee service calls.
Problem Possible solution
The grill, ovens and timer do not work. Check that the appliance has been wired in to the
appliance supply and is switched on at the wall.
Check that the main appliance fuse is working.
If you have checked the above: Allow the appliance
to cool for a couple of hours. The appliance should
now be working normally.
The grill and top oven work but the main oven does
not.
Check that the time of day has been set on the clock.
The timer does not work. Check that the instructions for the operation of the
timer are being closely followed.
The oven is not cooking evenly. Check that the appliance is correctly installed and
is level.
Check that the recommended temperatures and
shelf positions are being used.
The indicator neons are not working correctly. Check that you have selected only the function you
require. Ensure all other controls are in the off po-
sition.
The oven fan is noisy. Check that the oven is level.
Check that the shelves and bakeware are not vi-
brating in contact with the oven back panel.
The oven temperature is too high or too low. Check that the recommended temperatures and
shelf positions are being used. Be prepared to ad-
just the temperature up or down to achieve the
results you want.
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