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Problem
No power to the
appliance
The temperature in the
appliance is too high
The temperature in the
appliance is too low
Excessive frost and ice
has built up
The appliance is noisy.
Possible Cause
No power at the socket.
There is a power cut.
The fuse has blown.
Thermostat control knob is set at „0“.
The appliance is located in an unsuitable position.
The thermostat control knob is set too low.
The thermostat control knob is set too high.
The door has been left open.
Something is obstructing the door.
The door gasket is dirty.
The appliance is not level.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Check the thermostat control knob setting.
Check the ambient temperature is within the
appliances operating limits of 16 °C to 32 °C.
Check that the thermostat control knob is turned to
the correct setting relative to ambient conditions.
Set the thermostat control knob to a lower
position.
Check the door has not been left open.
Check nothing is preventing the door from closing.
Check the door gasket is intact and clean.
Check if the appliance stands stable (all four feet
should be on the floor).
Something Not Working
If the appliance is not working correctly, please carry out the following checks before contacting your local
Zanussi Service Force Centre.
If after the above checks your appliance still does not
operate correctly, contact your local Service Force
Centre.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made, as the
engineer will make a charge if the fault is not a
mechanical or electrical breakdown.
Power or operation failure:
In case of power failure during the storage of frozen foods, make sure not to open the freezer door.
Once the power failure is over, the yellow indicator (3) of the quick freeze function will light up and
then, 5 hours after restart, it will automatically go out.
If a short power failure occurs (max. 13 hours) and the product is full, the stored foods will not
deteriorate. Otherwise you must use the stored food as soon as possible (if the temperature of the
frozen foods rises, their storability will be shorter).
Check stability of product support (all four feet should stand on floor).
If you fail to remedy a problem, please contact the nearest Service Force Centre.
Operation failure
When the electronic system fails to detect the ACTUAL temperature, the alarm indicator will start to
flash. The product will continue to operate with the use of a reserve system until the problem is
eliminated by the local Service Force agent.