Diagnostic Information 2-25
4044-XXX
Paper picks during POST and/or continuously
Paper picks but stops about an inch down the page
Paper picks but stops half way through the printer
FRU Action
Models E310 & E312
Pick Roller Clutch
Solenoid
Check the pick roller clutch for wear.
The solenoid interacts with the
clutch controlling motion of the pick
roller. If the cam surface of the pick
roller clutch assembly is worn, the
solenoid may not stop the pick roller
from rotating. Replace the pick roller
clutch assembly if necessary. Make
sure the spring on the solenoid is
properly installed. If the spring is
improperly installed or missing, the
pick roller will continuously pick
paper.
FRU Action
Models E310 & E312
Roller Guides
Check for correct position of roller
guides on pick roller assembly.
FRU Action
Model E310
Input Paper Feed Sensor
Interconnect Board
Make sure the input paper feed
sensor is working properly. Check for
a broken or stuck flag on the input
paper feed sensor. Check to make
sure the cable is seated on the
CN401 connector on the
interconnect board. Disconnect the
cable and check for the following
voltages:
CN401-3 +5 V dc
CN401-4 Ground
If these voltages are not correct,
replace the interconnect board. If
correct, replace the input paper feed
sensor.
