Troubleshooting
TOSHIBA A40 Series 913
TOSHIBA A40 Series Version
1
Last Saved on 02/12/2003 17:24
ENGLISH using Euro_M.dot –– Printed on 02/12/2003 as IM_A40EN
DVD-R/-RW drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the Media care section in Chapter 4
for details on cleaning.
Some CD/DVDs run
correctly, but others
do not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVDROM: DVDROM, DVDVideo
CDROM: CDDA, CDText, Photo CD
(single/multisession), CDROM
Mode 1, Mode 2, CDROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CDEXTRA), CDG (Audio CD
only), Addressing Method 2
Check the region code on the DVD. It must
match that on the DVDR/RW drive. Region
codes are listed in the Optical media section in
Chapter 2, The Grand Tour.
