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What to do if …40
If you are unable to remedy the problem by following the above suggestions,
please contact your local Service Force Centre.
1 Warning! Repairs to the appliance are only to be carried out by qualified service engi-
neers. Considerable danger to the user may result from improper repairs.
3 If the appliance has been operated incorrectly, the engineer's visit will be chargeable,
even during the warranty period.
Operating noises
Depending on the material and the processing of the base, the following noises may oc-
cur when using induction cooking zones.
• Cracking noise (1)
when using cookware made of different materials (Sandwich construction)
• Whistling (1)
when using an individual cooking zone or several cooking zones with high powers
when the cookware is made of different materials (Sandwich construction)
• Humming (2)
can occur at high power levels
• Clicking (2)
during electric switching processes
• Hissing, buzzing (3)
The device is fitted with a fan for cooling the electrics. A whiring noise can be heard
when operating the fan which may deviate depending on the performance and may
continue for a while after the appliance is switched off.
The noises described are normal and do not refer to any defects.
lights up Unsuitable cookware Use suitable cookware
No cookware on the cooking
zone
Place cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for
the cooking zone
Move onto a smaller cooking
zone
Use suitable cookware
lights up Overheating protection for the
cooking zone has been trig-
gered
Switch off the cooking zone.
Switch the cooking zone on
again
Automatic switch-off has
been triggered
Switch appliance off. Switch
appliance on again
and number are displayed Electronics fault Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again,
is displayed again, call the cus-
tomer service department
Problem Possible cause Remedy