Filter
Top Products
WHAT TO DO IF…
WARNING!
Refer to "Safety information" chapter.
Problem Possible cause Solution
The oven does not heat up The appliance is switched off Switch on the appliance
The oven does not heat up The clock is not set Set the clock. Refer to "Setting
the clock"
The oven does not heat up The necessary settings are not
set
Make sure, the settings are cor-
rect
The oven does not heat up The automatic cut-out is
switched on
Refer to „Automatic cut-out“
The oven does not heat up The fuse is released Make sure, if the fuse is the
cause for the malfunction. If
the fuse releases again and
again, refer to an authorized
electrician
The oven lamp does not oper-
ate
The oven lamp is defective Replace the oven lamp.
The pyrolytic cleaning does not
operate (the clock display
shows „C1“)
The shelf support/telescopic
runners are not removed
Remove support/telescopic
runners
The pyrolytic cleaning does not
operate (the time display shows
„C3“)
The door is not correctly closed
or door lock is defective
Close the door correctly
The display shows F102 • The door is not closed cor-
rectly
• The door lock is defect
• Close the door correctly
• Switch off the appliance
with the house fuse or the
safety switch in the fuse box
and switch it on again
• If the display shows F102
again, refer to the Customer
Care Department
The display shows an error code
that is not in this list
There is an electronic fault • Switch off the appliance
with the house fuse or the
safety switch in the fuse box
and switch it on again
• If the display shows the er-
ror code again, refer to the
Customer Care Department
If you cannot find a solution to the problem yourself, contact your dealer or the service
centre.
The necessary data for the service centre is on the rating plate. The rating plate is on the
front frame of the appliance cavity.
What to do if…
29