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PROBLEMS WITH YOUR GAS RANGE?
You can solve many common appliance problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
FIND YOUR
PROBLEM HERE
POSSIBLE CAUSE HOW TO FIX IT
Surface burners do
not light.
Surface control has not been
completely turned to the ON
position.
Push in and turn control to the ON position
until burner ignites, then turn control to
desired flame setting.
Burner ports are clogged.
Use a small gauge wire or needle to open
ports.
Burners not positioned
properly.
Verify that the burners are positioned
properly on the orifice hoods and the
burners are sitting flat on the burner support
with tabs engaged in slots.
Range not set for appropriate
gas input.
See range conversion section of installation
manual.
Pilot lights won’t light due to
power failure.
Light pilots manually.
Range power cord is
disconnected from the outlet.
Be sure power cord is plugged into
grounded outlet.
Flame burns halfway
round.
Burner ports are clogged.
Use a small gauge wire or needle to open
ports.
Moisture is present after
cleaning.
Lightly fan the flame and allow burner to
operate until flame is full. OR dry burners
thoroughly following instructions in range
“Cleaning” section.
Range is not set for
appropriate gas input.
See range conversion section of installation
manual.
Flame is orange.
Dust particles in main line.
Allow burner to operate for a few minutes
until flame turns blue.
Range is not set for
appropriate gas input.
See range conversion section of installation
manual.
Oven light does not
work.
Burned out or loose bulb Tighten or replace oven light bulb.
Oven or broiler does
not heat.
Range is not set for
appropriate gas input.
See range conversion section of installation
manual.
Temperature control not set
properly.
Make sure temperature control is set at
desired temperature.
Pilot light will not light due to
power failure.
Light pilots manually.
House fuse has blown or
circuit breaker has tripped.
Check/reset circuit breaker and/or replace
fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it
corrected by a qualified electrician.
Range cord is disconnected
from outlet.
Be sure the power cord is plugged into a
grounded outlet.
Oven temperature is
inaccurate.
Oven capillary bulb not
positioned properly.
Verify that capillary bulb is snapped in clips
straight and not touching sides or coated
with oven cleaner or food.
Temperature control not set
properly.
Make sure the temperature control knob is
set at the desired temperature.
Improper use of foil.
Keep foil clear of holes in oven bottom and
off of oven sides.