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Cross Professional Services
Cross Professional Services is a services solution provider committed to delivering professional
technology solutions to Avaya, and Avaya certified BusinessPartners. At its core, Cross is a solutions
provider.
Cross solves problems. The company guarantees delivery of solutions, on time, reliably, and cost-
effectively. Cross’ objective is to outperform any other professional services provider with unmatched
quality and value. Put simply, Cross aspires to be the best of the best. Cross strives to deliver
results that exceed your expectations. Our capabilities extend the entire range of contact center
and communication disciplines providing solutions from development of customized software and
applications to post implement training and support. Although Cross integrates standard Avaya
solutions on a daily basis, many times Cross is asked to develop customized software applications.
Whatever an organizations requirements, Cross Professional Services will make it a reality.
For more information, visit www.crosstelecom.com
or contact
John DeLozier
407-835-1102
jdelozier@crosstelecom.com
Offers
Custom Solutions
The solutions that ACT provides include, but are not
limited to: Avaya Interaction Center – Operational
Analyst, Avaya Contact Center Express – Avaya
Contact Center Solutions, Avaya Reporting Platforms,
Avaya Modular Messaging, Avaya Training, Avaya
Speech Applications, Avaya IP Telephony and
convergence applications.
Solution Category
Call/Contact Center ▶
Custom Application Development ▶
Messaging ▶
Multi-media Contact Center ▶
Multi-vendor Integration ▶
Solution Architecture ▶
Primary Industries Served
Banking ▶
Finance ▶
Healthcare ▶
Education – Higher ▶
Hospitality ▶
Insurance ▶
Legal ▶
Manufacturing ▶
Retail ▶
Telecommunications ▶
Transportation ▶
Utilities ▶
Member Presence
APAC ▶
CALA ▶
EMEA ▶
NA ▶
Avaya Contact
Paul Horvath
312-634-2474
phorvath@avaya.com