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PROBLEM CAUSE SOLUTION
Food browns unevenly Improper heating temperature.
Preheat until desired temperature is reached.
Several pans crowded together.
Baking pans too large.
Use smaller pan.
Baking pan dark or glass.
Lower oven temperature 25°F (-3.8°C) for this
type of pan.
Oven temperature too high
Lower oven temperature
Oven door opened too frequently
Check food a minimum number of times.
Cookies too brown
Pans too deep
Use a cookie sheet (not a baking pan).
Dark cookie sheet
Use light, shiny cookie sheet.
Oven temperature too high
Lower oven temperature
Cookies too flat Hot cookie sheet
Allow cookie sheet to cool between batches.
Cake too brown on
bottom or crust forms
on bottom
Oven temperature too high.
Lower temperature; if using glass or dark pan,
lower 25°F (-3.8°C)
Thermostat set too low.
Raise temperature
Cake ripples
Overloading pans or batter is too thin
Reduce pan loads. Thicken batter.
Cakes are too coarse
Thermostat set too high.
Lower oven temperature.
Too many pies per rack.
Cupcakes crack on top
Thermostat set too high.
Lower oven temperature.
Thermostat set too high.
Lower oven temperature and roast longer.
Thermostat set too low.
Raise temperature. Limit amount of moisture.
Meats develop hard
crust
Thermostat set too high.
Reduce temperature or place pan of water in oven
Fan is set on High Speed
Set fan to Low Speed
Flame Sensor defective.
Meats are well done
and not browned
Bake longer or raise oven temperature slightly. Do
not open doors to oven for long periods.
Oven cycles 3 times &
locks itself out
Call Bakers Pride factory authorized service
center
Pies have uneven
color
Reduce number of pies per rack or eliminate use
of bake pans.
Meats are browned
and not done in the
center
Cakes have light outer
color
Cake settles slightly in
the center
Bake time too short or bake
temperature too low.
HELPFUL HINTS
Aluminum foil on rack or oven
bottom.
Remove foil.
Center pans on racks or leave more space
between all pans and oven walls.
Food dries before
browning
PROBLEM CAUSE SOLUTION
No heat Ignitor defective.
Power switch on control panel is off.
Set the control panel to COOK or OVEN ON.
Doors are open.
Close doors.
Door Micro-Switch defective.
Turn gas valve on.
Wait for oven to reach preheat temperature.
Oven has no electrical power Check electrical supply.
Circuit breaker tripped. Reset the breaker.
Doors are open Close doors.
Door Micro-Switch defective.
Call Bakers Pride factory authorized service
center
TROUBLESHOOTING CHART
Call Bakers Pride factory authorized service
center
Call Bakers Pride factory authorized service
center
Gas valve to oven may be in the
closed position.
Convection fan does
not run.
Oven does not come
to ready.
The oven has not reached preheat
temperature.
Internal problem with main
temperature control.
Call Bakers Pride factory authorized service
center