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Troubleshooting
Electrical Failure
1. Is the pilot light illuminated? If not:
• Is the power cord completely plugged into the wall outlet?
• Check the power cord for cuts or breaks.
• Are you getting electricity from the wall outlet? Check by plugging in another piece of equipment
with the same electrical requirements.
2. Is the pilot light illuminated but blinking? If so, then push the stop button and then the start button. If the
light is still blinking,
then contact your nearest Hobart Service location or Designated Berkel Service
location. If you do not know your nearest Hobart Service location or your nearest Designated Berkel
Service Location, then see page 10 for details on whom to contact.
3. If the correction of any of the above conditions does not result in a functional slicer, call Hobart Service or
your Designated Berkel Service Location.
Product table doesn’t move freely
1. Check to make sure the slicer is not in the automatic mode.
Note: The mechanism in the undercarriage should not be oiled or greased.
Pusher is not sliding easily on the rod
1. Check that the rod is clean and apply Berkel oil to the rod.
Knife not sharpening
1. Are sharpening procedures being followed exactly as shown in this manual?
2. Are sharpening stones clean? If not, then remove them from the assembly and clean them thoroughly with
water and a stiff bristled brush. They are left hand threaded nuts.
3. Are sharpening stones worn and not making contact with the knife? If so, then replace them.
4. Is the knife clean? If coated with food fats, the sharpening stones won’t sharpen the knife. Clean the knife
and stones.
X13E-PLUS & X13AE-PLUS OWNER/OPERATOR MANUAL • 11