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If You Need Assistance or Service
If after reviewing Table 4 you decide that you do
require service for your oven contact your dealer
or installer or the Bosch Authorized Service Con-
tractor in your area. Do not attempt to repair the
appliance yourself. Any work performed by un-
authorized personnel may void the warranty.
If you are having a problem with your Bosch oven
and are not pleased with the service you received:
• First, please contact your installer or the Bosch
Authorized Service Contractor in your area and
explain to them why you are not satisfied. This
will usually correct the problem.
• If after working with your installer or service
person the problem still has not been resolved
to your satisfaction, please let us know by
either writing to us at,
BSH Home Appliances
5551 McFadden Avenue,
Huntington Beach, CA 92649
or, calling us at, 800/735-4328
Please be sure to include, if writing, or have avail-
able, if calling the following information:
• Model Number
• Serial Number
• Date of Original Purchase
• Date Problem Originated
• Explanation of Problem
Also, if writing, please be sure to include a day-
time phone number.
You will find the model number and serial num-
ber information on the rating plate located on the
frame, to the left of the oven opening, as shown in
Figure 20.
Figure 20.
Model Information
As a handy reference, it is recommended that you
copy the information from your Model/Rating
Plate to the table below as well as the name of the
dealer from whom you purchased the oven and
the local Bosch Authorized Service Contractor.
Also, keep your invoice for the oven.
The invoice, with date of purchase, as well as the
model number and serial number will be required
for warranty validation:
Model No.: ................................................................
Serial No.: .................................................................
Date of Purchase: .....................................................
Dealer’s name: ..........................................................
Phone: ........................................................................
Bosch Authorized Service Contractor: ...................
Phone: ........................................................................
114198-2
BOSCH
Model and serial
number plate
20