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English 39
Warranty
General Information The warranties provided by BSH Home Appliances Corp. in this Statement of Limited War-
ranty apply only to the BSH Electric Freestanding Range ("Range") sold to you, the first
using purchaser, provided that the Range was purchased (1) for your use and not for resale
and (2) in the United States or Canada and is located in the country of purchase. As used
in this Statement of Limited Warranty, the term "Date of Installation" shall refer to the earlier
of the date the Range is installed or ten (10) business days after the date the Range is sold
to the first using purchaser, the warranties stated herein apply only to the first using pur-
chaser and are not transferable.
Standard Limited
Warranty
BSH warrants that its Range is free from defects in materials and workmanship for a period
of twelve (12) months from the Date of Installation. During the warranty period, BSH or its
authorized service center will repair or replace, at its sole option, any Range that proves to
have been defective under conditions of normal use without charge. All removed parts and
components shall become the property of BSH, at BSH's option. All replaced and/or
repaired parts shall assume the identity of the original part for purposes of this warranty
and this warranty shall not be extended with respect to such parts.
Other Conditions of the
Limited Warranties
The warranties provided in this Statement of Limited Warranty exclude defects or damage
resulting from (1) use of the Range in other than its normal and customary manner (com-
mercial use of the Range shall not be deemed normal or customary), (2) misuse, abuse,
accidents or neglect, (3) improper operation, maintenance, installation or unauthorized ser-
vice, (4) adjustment or alteration or modification of any kind, (5) a failure to comply with
applicable state, local, city, and county electrical and/or building codes, (6) spills of food or
liquid, and (7) external forces such as floods, fires, acts of God or other circumstances
beyond BSH's control. Also excluded from this warranty are scratches and damages on
external surfaces and exposed parts of Range on which the serial numbers have been
altered, defaced of removed.
To the extent allowed by law, this warranty sets out your exclusive remedies with respect to
products covered by it, whether the claim arises in contract or tort (including strict liability
and negligence) or otherwise. BSH will not be liable for consequential or incidental dam-
ages, losses, or expenses. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABIL-
ITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, SHALL BE EFFEC-
TIVE ONLY FOR THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. No
attempt to alter, modify, or amend this warranty shall be effective unless authorized in writ-
ing by an officer of BSH.
How to Obtain Warranty
Service
To obtain warranty service for the Range, you should contact the nearest BSH authorized
service center or the BSH Customer Support Call Center, 5551 McFadden Avenue, Hun-
tington Beach, CA 92649, 800/944-2904.
Notice To California
Owners
If your Range needs warranty service and there is no authorized BSH service center rea-
sonably close to you, you may notify the BSH reseller from whom you purchased the
Range. If the BSH reseller fails to repair or replace the defective parts, or partially refund
your purchase price (where applicable), you may have the Range repaired at any large
appliance repair shop or center and you will be reimbursed for all reasonable expenses
provided the costs are substantiated in writing and the work performed is covered by this
warranty. BSH shall not reimburse any repair costs hereunder which exceed the depreci-
ated value of range.
“F” and a number appears in display and con-
trol beeps
This is a fault code. Press Off to clear the display and stop beeping. Reset oven if
necessary. If fault code remains and beep continues, record fault code, cancel oven
and call authorized service technician.
With a new range there is a strong odor when
oven is turned on
This is normal with a new range and will disappear after a few uses. Operating the
self-clean cycle will also “burn-off” the smell more quickly.
Control does not react when the pad is
touched
Be sure that pad is clean. Touch the center of the touchpad. Use the flat part of your
finger.
Fan is running during modes that don’t use
convection
On some models, the convection fan will run while the oven is preheating for the
bake mode. This is normal.
Slide-in models also have a cooling fan that runs during every cooking mode.
Warm air or steam escapes from oven vent It is normal to see or feel steam or warm air escaping from the oven vent. Do not
block the vent.
Table 13: Oven Troubleshooting Chart
Oven Problem
Possible Causes and
Suggested Solutions