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Baking results are not as expected Refer to cooking charts for recommended rack position. Check “Getting the
Most out of Your Oven” for tips and suggestions. Adjust oven calibration if
necessary (see “Change the Oven Temperature Offset” in this manual).
Food takes longer to cook than expected The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
“Change the Oven Termperature” Offset”.
Food is overcooked The oven is carefully calibrated to provide accurate results. However, the
temperature can be offset if food is consistently too brown or too light. See
“Change the Oven Termperature” Offset”.
Convection Bake or Convection Multi-
Rack Results are not as Expected
If the Automatic Convection Conversion Feature is turned off, the
temperature must be manually reduced by 25°F. If the feature is active, the
temperature is automatically adjusted. See “Turn Automatic Convection
Conversion ON or OFF” for more information. Refer to cooking charts and
tips for rack positions, cooking times and pan selection. Adjust oven
calibration if necessary. See“Change the Oven Termperature” Offset”.
Oven temperature is too hot or too cold The oven thermostat needs adjustment. See Oven Temperature Offset.
See “Change the Oven Termperature” Offset”.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. Touching the bulb
with fingers may cause the bulb to burn out.
Oven light will not turn off Check for obstruction in oven door. Check to see if hinge is bent. When the
Sabbath feature is activated, the oven light will stay on or off (as selected
during set-up) during the entire Sabbath mode.
Cannot remove lens cover on light There may be soil build-up around the lens cover. Wipe lens cover area
with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly Allow the oven to cool before running Self-Clean. Always wipe out loose
soils or heavy spillovers before running Self-Clean. If oven is badly soiled,
set oven for a four-hour Self-Clean. See Preparing the Oven to Self-Clean.
Clock and timer are not working properly Make sure there is electrical power to oven. See Clock and Timer sections.
Porcelain chips When oven racks are removed and replaced, always tilt racks upward and
do not force them to avoid chipping the porcelain.
“F” and a number appears in display and
control beeps
This is a fault code. Press Off to clear the display and stop beeping. Reset
oven if necessary. If fault code remains and beep continues, record fault
code, cancel oven and call authorized service technician.
With a new range there is a strong odor
when oven is turned on
This is normal with a new range and will disappear after a few uses.
Operating the self-clean cycle will also “burn-off” the smell more quickly.
Control does not react when the pad is
touched
Be sure that pad is clean. Touch the center of the touchpad. Use the flat
part of your finger.
Fan is running during modes that don’t
use convection
On some models, the convection fan will run while the oven is preheating
for the bake mode. This is normal.
Slide-in models also have a cooling fan that runs during every cooking
mode.
Warm air or steam escapes from oven
vent
It is normal to see or feel steam or warm air escaping from the oven vent.
Do not block the vent.
Cooling fan runs after oven is turned off
(Slide-in ranges only)
This is normal. When the oven has cooled to a pre-determined
temperature, the cooling fan turns off.
The cooktop does not operate during Self-
Clean
This is normal for some models. Operation will return once Self-Clean is
complete.
Oven Problem
Possible Causes and
Suggested Solutions