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27
TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSES WHAT TO DO
When the machine is switched
on, the steam and hot water lights
are flashing.
Selector Control is not in ‘Standby’
position
Turn the Selector Control to ‘Standby’ position.
Machine will commence normal heat up
procedure.
Coffee does not run through
Machine is not turned on or plugged in Ensure the machine is plugged in and the POWER
button is pressed to ‘on’.
Water tank is empty
Refer to ‘Filling The Water Tank’, page 14.
Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to
‘The Grind’ on page 22.
Too much coffee in the filter
Refer to ‘Preparing The Coffee’, page 15.
Coffee tamped too firmly
Refer to ‘Tamping The Coffee’, page 15.
The filter is blocked Use the fine pin on the cleaning tool to clear the
holes. Refer to ‘Cleaning The Filters’, page 24.
Coffee runs out too quickly
The coffee grind is too coarse Ensure you use a suitable espresso grind. Refer to
‘The Grind’ on page 22.
Not enough ground coffee in the filter
Refer to ‘Preparing The Coffee’, page 15.
Ground coffee not tamped firmly enough
Refer to ‘Preparing The Coffee’, page 15.
Coffee is too cold
Cups not preheated The cup warming plate starts to warm up as the
machine warms up. Refer to ‘Pre-Warming The Cups’,
page 14.
Milk not heated enough (if making a
cappuccino or latté)
When the base of the jug becomes too hot to
touch this is when the milk is heated at the correct
temperature. Refer to ‘How To Texture Milk For A
Cappuccino Or Latté’ page 19.