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TROUBLESHOOTING
POSSIBLE PROBLEM EASY SOLUTION
Brewer will not switch on
• Plug the Brewer into an independent outlet.
• Check that the Brewer is plugged in securely.
• Plug into a different outlet.
• Reset circuit breaker if necessary.
• Make sure that the Power Switch has been
turned on. The Water Tank should be illuminated.
The ‘BREW’ button, and buttons should
be illuminated.
Brewer will not brew
• After placing the K-Cup
®
in the K-Cup
®
Holder, or the
My K-Cup
®
Holder into the Brewing Chamber, ensure
the Safety Locking Arm is pushed down securely The
LCD screen should indicate ‘READY TO BREW’. The
and buttons should illuminate and the 'BREW'
button should illuminate & flash for up to 60 seconds.
• If the LCD screen indicates ‘REFILL TANK’, add water
to the Water Tank or make sure the Water Tank is
attached correctly to the Brewer (page 18).
• If the LCD screen indicates ‘REFILL TANK’ even
after refilling, contact Customer Service on
1-866-BREVILLE (1-866-273-8455).
• If the ‘BREW’ button is not pressed in 60 seconds,
the LCD screen will indicate ‘OPEN HEAD’ and the
‘BREW’ button will be disabled to prevent accidental
activation. To re-activate the brew sequence, open the
Brewing Chamber Head by raising and lowering the
Safety Locking Arm completely.
• The Exit Needle may be clogged (refer Cleaning the
K-Cup
®
Holder, page 27).
Coffee is too weak
or watery
• Reduce the brew size selection for a “stronger” tasting
cup of coffee (refer to Setting the ‘BREW SIZE’ feature,
page 24).
• Try an Extra Bold K-Cup
®
. They have 30% more
ground coffee in each K-Cup
®
portion pack.
NOTE:
There are over 200 varieties of Keurig K-Cups
®
from 13 gourmet partners. For
more information on K-Cups
®
or K-Cup
®
ordering, visit www.breville.com.
POSSIBLE PROBLEM EASY SOLUTION
Brewer dispenses a
partial cup
• The Exit Needle may be clogged (refer to Cleaning the
K-Cup® Holder, page 27).
• The Water Tank may have been removed during
brewing. Replace the Water Tank and perform a
cleansing brew without a K-Cup® (refer to Brewing
Hot Water, page 18).
• If the LCD screen indicates ‘DESCALE’, follow the
instructions, Descaling your Brewer (page 28)
• If you have repeated the descale procedure on your
Brewer two times and the message is still displayed,
contact Customer Service on 1-866-BREVILLE
(1-866-273-8455).
The time is not displayed
on the LCD screen
• The time will not be displayed on the LCD screen
unless you have set it. To set the clock, follow the
instructions, Setting the ‘CLOCK SET’ feature
(page 21).
• If power is interrupted to the Brewer, you will need to
set the clock again.
Brewer shuts off or turns
on automatically
• Check to make sure that the ‘ON-OFF TIME’ and/
or the ‘AUTO OFF’ features have not been set. To
do this, press the ‘MENU’ button and scroll through
the programming options. Both the ‘ON-OFF TIME’
and ‘AUTO OFF’ features should be ‘INACTIVE‘. If
‘INACTIVE’ is not displayed, follow the instructions,
Setting the ‘ON-OFF TIME’ feature (page 21) and
Setting the ‘AUTO OFF’ feature (page 23).
The blue light in the
water tank is flashing
• The water level is low and a full cup cannot be
brewed. Add water to the Water Tank, following the
instructions, Re-filling the Water Tank (page 18).
The LCD screen
continues to indicate
'DESCALE' after
completing the process.
• Repeat the 'Descaling the Brewer' process (page 28).
• After the 'Descaling the Brewer' process, ensure to
disconnect the power plug from the wall outlet for at
least 15 minutes, then re-plug the power plug into the
wall outlet.
TROUBLESHOOTING