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If You Have a Warranty Claim
If you believe you have a defective product, send the
product, freight pre-paid, with a letter explaining the
defect, to this address:
Calphalon Consumer Returns
315 Matzinger Rd. Ste. C
Toledo, OH 43612
All items must be shipped freight pre-paid. Please use a
package delivery service able to track and/or insure your
return items – we recommend DHL, UPS or FedEx ground
service. All appliances confirmed as defective (as de-
scribed) will be replaced, free of charge, with an identical
item or, if the item is no longer available, with a compa-
rable product. Warranty replacements will be processed
within 10 - 15 business days after receipt.
Please call Calphalon Consumer Relations at
1-800-809-7267 if you have additional questions.
Customer Service
We at Calphalon want to hear from you. If you have a
question, comment, or a recommendation that will help us help
you, please contact us via our web site, phone, fax or mailing
address.
Web site: www.calphalon.com
Toll Free Phone: 1-800-809-PANS (7267)
(Business Hours: 8:00am – 5:00pm EST, Monday-Friday)
Fax: 419-666-2859
Write To Us:
Consumer Buy Online
PO Box 583
Toledo, Ohio 43697
(DO NOT send returns to this address)