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Troubleshooting
If you have any problems with your appliance, you should check the troubleshooting guide prior to calling
CDA Customer Care to prevent unnecessary service calls and potential cost.
If the appliance is not working, check
• There is power to the appliance
• The house fuses or circuit breakers are intact and the fuse in the plug has not blown.
• The plug socket is functioning correctly. To check this, plug another electrical appliance in to see if the socket is
working.
• The ambient temperature is between 16º to 38ºC.
The appliance is working, but not very well, check
• The appliance is not overloaded.
• The thermostat is set to an appropriate temperature.
• The door is closing properly.
• The door gasket is sealing properly
• There is enough ventilation at the side and rear walls.
• The ambient temperature is between 16º to 38ºC.
The appliance is noisy, check
• The appliance is level and stable.
• The cooling gas will make some noise, even when the compressor is not running.
• During operation, it is normal for the fan to run, even when the compressor is not running.
The light does not work, check
• There is power to the appliance
• The house fuses or circuit breakers are intact and the fuse in the plug has not blown.
• The light button is not set to off
Please note:
The LED lighting cannot be replaced without a service call. If the light fails, contact CDA Customer Care.
The door will not close properly, check
• The appliance is level and stable.
• If the door has been removed, it may not have been correctly refitted
• The door seal is dirty
• The shelves are not positioned correctly
The display show “EL” or “EH”
• The temperature sensor has failed
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