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9
TROUBLESHOOTING
Some problems are minor in nature and can be easily rectified. Compare the problem you are having against
the chart below and try the "possible remedy" to resolve the problem. If the microwave oven still does not work
properly, contact the nearest authorized service center. (or call our Toll Free Line at: 1 800 26 DANBY)
PROBLEM POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start • Electrical cord for oven is • Plug into the outlet.
not plugged in.
• Door is open. • Close the door and try again.
• Wrong operation is set. • Check instructions, (pages 11-16)
• Blown fuse or circuit breaker. • Replace fuse or re-set breaker
Arcing or Sparking • Materials to be avoided • Use microwave-safe cookware only.
in microwave oven are used.
• The oven is being operated empty • Do not operate oven empty.
• Spilled food (sediments) • Clean cavity with wet towel.
remain in the cavity.
Unevenly cooked foods • Materials to be avoided in • Use microwave-safe
microwave oven are used. cookware only.
• Food is not defrosted completely. • Completely defrost food.
• Cooking time, power level • Adjust cooking time
is not suitable. Adjust power level
• Food not turned or stirred. • Turn or stir food.
Overcooked foods • Cooking time, power • Use correct cooking
level is not suitable. time, power level.
Undercooked foods • Materials to be avoided in • Use microwave-safe
microwave oven are used. cookware only
• Food is not defrosted completely. • Completely defrost food.
• Oven ventilation openings • Check to see that oven
are restricted. ventilation openings are not restricted.
• Cooking time, power level • Use correct cooking
is not suitable time, power level.
Improper defrosting • Materials to be avoided in • Use microwave-safe cookware only.
microwave oven are used.
• Cooking time, power • Use correct cooking time, power level.
level is not suitable.
• Food not turned or stirred. • Turn or stir food.