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Warranty and service
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Limited warranty
When you purchase any new Fisher & Paykel whiteware product for personal or consumer use
you automatically receive a one year limited warranty covering parts and labor for servicing
within the 48 mainland United States, Hawaii, Washington DC and Canada. In Alaska the limited
warranty is the same except that you must pay to ship the product to the service shop or the
service technician’s travel to your home. Products for use in Canada must be purchased through
the Canadian distribution channel to ensure regulatory compliance.
If the product is installed in a motor vehicle, boat or similar mobile facility, you receive the
same one year limited warranty, but you must bring the vehicle, boat or mobile facility
containing the product to the service shop at your expense or pay the service technician’s
travel to the location of the product.
Fisher & Paykel undertakes to:
Repair without cost to the owner either for material or labor any part of the product, the serial
number of which appears on the product, which is found to be defective. In Alaska, you must
pay to ship the product to the service shop or for the service technician’s travel to your home.
If the product is installed in a motor vehicle, boat or similar mobile facility, you must bring it to
the service shop at your expense or pay for the service technician’s travel to the location of the
product. If we are unable to repair a defective part of the product after a reasonable number of
attempts, at our option we may replace the part or the product, or we may provide you a full
refund of the purchase price of the product (not including installation or other charges).
This warranty extends to the original purchaser and any succeeding owner of the product
for products purchased for ordinary single-family home use.
All service under this limited warranty shall be provided by Fisher & Paykel or its Authorized
Service Agent during normal business hours.
How long does this limited warranty last?
Our liability under this limited warranty expires ONE YEAR from the date of purchase of the
product by the first consumer.
Our liability under any implied warranties, including the implied warranty of merchantability
(an unwritten warranty that the product is fit for ordinary use) also expires ONE YEAR (or such
longer period as required by applicable law) from the date of purchase of the product by the first
consumer. Some states do not allow limitations on how long an implied warranty lasts, so this
limit on implied warranties may not apply to you.
This warranty does not cover:
A Service calls that are not related to any defect in the product. The cost of a service call will
be charged if the problem is not found to be a defect of the product. For example: