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Symptom Check
The refrigerator does
not operate.
• Make sure the refrigerator plug is securely plugged in.
• Check for a blown fuse or tripped circuit breaker.
• Test the wall socket for power using another appliance.
• Inspect the electrical cord for damage.
• Eliminate the use of an extension cord, if any is being used.
Condensation on the
side wall of the fridge
compartment
(MULTIZONE, COOL
CONTROL and FLEXI
ZONE).
• Very cold ambient conditions. Frequent opening and closing of the door.
Highly humid ambient conditions. Storage of food containing liquid in
open containers. Leaving the door ajar. Switching the thermostat to a
colder degree.
• Decreasing the amount of time the door is left open or using it less
frequently.
• Covering the food stored in open containers with a suitable material.
• Wipe the condensation using a dry cloth and check if it persists.
Compressor is not
running.
• Protective thermic of the compressor will blow out during sudden power
failures or plug-outs and plug-ins as the refrigerant pressure in the
cooling system of the refrigerator has not yet been balanced. Your
refrigerator will start running approximately after 6 minutes. Please call a
service centre if the refrigerator does not start up at the end of this period.
• The fridge is in defrost cycle. This is normal for a fully automatic
defrosting refrigerator. The defrosting cycle occurs periodically.
• Your refrigerator is not plugged into the wall socket. Make sure that the
plug is properly fitted into the wall socket.
• Have the temperature adjustments been correctly made?
• Power might be cut off.
The fridge is running
continuously or for a
long time.
• Your new refrigerator may be wider than the previous one. This is quite
normal. Large refrigerators operate for a longer period of time.
• The ambient room temperature may be high. This is quite normal.
• The refrigerator might have been plugged in recently or might have been
loaded with food. Cooling down of the refrigerator completely may last for
a couple of hours longer.
• Large amounts of hot food might have been put in the refrigerator
recently. Hot food causes longer running of the refrigerator until the food
has cooled down.
• Doors might have been opened frequently or left ajar for a long time. The
warm air that has entered into the refrigerator causes the refrigerator to
run for longer periods. Open the doors less frequently.
• The freezer or fridge compartment door might have been left ajar. Check
that the doors are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust the
refrigerator temperature to a warmer degree and wait until the temperature
is achieved.
• The door seal of the fridge or freezer may be soiled, worn out, broken or
not properly seated. Clean or replace the seal. A damaged/broken seal
causes the refrigerator to run for a longer period of time in order to
maintain the current temperature.
Trouble Shooting
8
Please review this list before calling a service centre. It could save you time and money. This
list includes frequent complaints that do not arise from defective workmanship or material
usage. Some of the features described here may not apply to your model.