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Something Not Working?
If the hob is not working correctly, please carry out the following checks before contacting
your local Service Force Centre.
SYMPTOM
There is no spark when lighting the gas
The gas ring burns unevenly
SOLUTION
Check that the unit is plugged in and the
electrical supply is switched on
Check that the RCCB has not tripped (if fitted)
Check the mains fuse has not blown
Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
Check the main jet is not blocked and the
burner crown is clear of food particles.
Check the burner cap and crown have been
replaced correctly, e.g. after cleaning.
If after all these checks, your hob still does not operate correctly, contact your local
Service Force Centre.
Please note that it will be necessary to provide proof of purchase for any in-
guarantee service calls.
In-guarantee customers should ensure that the above checks have been made as the
engineer will make a charge if the fault is not a mechanical or electrical breakdown.