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Solutions to Common Problems
PROBLEM POSSIBLE CAUSE SOLUTION
Nothing works. Oven is not connected to electrical power Have oven connected to a properly sized
electrical power supply by a qualified technician.
Power supply is not energized. Have an electrician check power supply,
including the house circuit breaker, wiring and
fuses.
Oven will not heat. Oven settings are not correct. Follow mode selection and temperature
settings as specified in OVEN OPERATION.
Foods overcooked. Incorrect cooking time, temperature. Adjust time, temperature or rack position.
Oven does not Self-Clean. Door is not closed tightly, so the automatic door Close door tightly.
latch will not lock.
Oven control knob set incorrectly. Follow mode selection and temperature settings
specified for SELF-CLEAN.
Oven light will not work. Light bulb is burned out. Follow REPLACING THE OVEN LIGHT.
Door will not open. Oven is in Self-Clean mode. If oven is hot, door latch will release
automatically when oven temperqature falls
below 490°F at end of cycle.
Oven will not heat after Self-Clean. Oven settings not correct. Follow mode selection and temperature settings
as specified in OVEN OPERATION
Igniters do not spark. Circuit breaker is tripped. Reset circuit breaker
House fuse is blown. Replace house fuse.
Power outage in local area. Contact power company.
Sparking but no flame ignition Gas shut-off valve is in the "off" position. Turn shut-off to "on" position.
Gas supply is interrupted. Contact gas company.
Burners ignite but flame is extremely Burner ring ports are clogged. Clean burner ring ports with straightened paper
large, distorted or yellow. clip, needle or wire.
Burner ports or burner caps are not positioned Remove and carefully re-install burner rings and
properly. caps.
Cooktop is being operated on the wrong type Ensure that the type of cooktop matches the gas
of gas. supply (natural gas or L.P. gas)
Regulator is not installed, is faulty or is set for Check installation, replace regullator, or set
the wrong type of gas. regulator for proper gas.
Burner flame goes out at low setting. Low gas supply pressure. Contact gas company.
Ignitors spark continuously after flame Power supply is not grounded. Have power supply properly grounded.
ignition.
Power supply polarity is reversed. Have polarity corrected.
Ignitors are wet or dirty. Dry or clean ignitors.