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Malfunction Possible cause Possible solution
The water tap is blocked or restric-
ted with limescale.
Clean the water tap.
The water pressure is too low. Contact your local water authority.
The appliance does
not drain the water
There is a blockage in the sink spi-
got.
Clean the sink spigot.
The installation of the water drain
hose is not correct. The hose is bent
or squashed.
Make sure that the installation is cor-
rect.
The anti-flood device
operates
Close the water tap and contact
your Customer Care Centre.
The program does
not start
The appliance door is not closed. Close the door.
Mains plug is not connected. Plug-in the appliance to the mains.
The delay start is set. • Cancel the delay start.
• Wait until the countdown of the
delay start is completed.
The fuse has blown out in the
household fuse box
Replace the fuse.
After the check, switch on the appliance.
The program continues from the point of in-
terruption. If the malfunction occurs again,
contact your Customer Care Centre.
If the display shows an alarm code, not de-
scribed in the chart, contact your Customer
Care Centre.
When you contact the Customer Care Cen-
tre you will need to give some details of the
appliance that can be found on the rating
plate (e.g. model number, serial number,
product number). We recommend that you
record these details.
THE WASHING RESULTS AND DRYING RESULTS ARE NOT SATISFACTORY
Problem Possible cause Possible solution
The dishes are not clean. The selected washing program
was not suitable for the type of
load and soil.
Make sure that the washing
program is suitable for the type
of load and soil.
The baskets were not loaded
correctly, water did not touch
all surfaces.
Load the baskets correctly.
The spray arms could not turn
freely because of incorrect ar-
rangement of the load.
Make sure that an incorrect ar-
rangement of the load does not
cause a blockage of the spray
arms.
The filters are dirty or not as-
sembled and installed correctly.
Make sure that the filters are
clean and correctly assembled
and installed.
The quantity of detergent was
not sufficient or missing.
Make sure that the quantity of
detergent is sufficient.
Limescale particles on the
dishes
The salt container is empty. Fill the salt container with salt
for dishwashers.
The water softener is adjusted
on a wrong level.
Adjust the level of the water
softener.
electrolux 15