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Problem Possible cause Solution
The appliance does not
operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect another electrical appli‐
ance to the mains socket. Check
fuse. Contact a qualified electri‐
cian.
No ice.
The ice maker is not switched on. Refer to "Switching on and off the
ice maker".
No water supply. Carry out the necessary measures
on the water supply.
The ice dispenser lamp
and the child look indica‐
tor flashes.
Leakage in the connection box. Contact service.
The ice channel in the door is
blocked.
Remove the obstacle.
No water supply. Carry out the necessary measures
on the water supply.
Reset the system by pressing the
button 2 on the ice dispenser.
The lamp does not work.
The lamp is defective. Refer to "Replacing the lamp".
The door has been open to long. Close the door.
Door interferes with ven‐
tilation grill.
The appliance is not levelled. Refer to "Levelling".
Misaligned door.
The appliance is not levelled. Refer to "Levelling".
As much as the advice does not lead to result, call the nearest brand-mark service.
Replacing the lamp
1. Disconnect the appliance from the power socket.
2. Press the spring and at the same time pull
the cover downwards.
3. Replace the bulb (E14 socket) with one of
the same power and specifically designed
for household appliances. (the maximum
power is shown on the light diffuser).
4. Reconnect the appliance.
What to do if…
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