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Explanation of Fault Analysis
10 EMC Smarts Application Connectivity Manager User’s Guide
Figure 5: Two Applications Hosted By A Single System
Mail Server Down
A Down problem indicates that the application is not responding to
connectivity polls from Application Connectivity Monitor.
To diagnose Mail Server Down in this scenario, Application Connectivity
Monitor observes that the TCP checks sent to SMTPService time out, resulting
in TimedOutSymptom events.
SAM Adapter
Platform
Operator Monitoring Role
Global
Console
Service Assurance
Manager
(Global Manager)
Application
Connectivity Monitor
Availability
Manager
Topology
and
Events
Topology
and
Events
System
Topology
and
Unresponsive
Events
System
Topology
and
Unresponsive
Events
host2.example.com
HTTPService
Ping and SNMP Checks
TCP
Check
TCP
Check
SMTPService