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Troubleshooting
Problem Possible Cause What to do
Continuous
beeping
A fault has occurred. Refer to the ‘Fault codes’ section.
Intermittent
beeping
DishDrawer® is in pause
mode.
Close the DishDrawer® and press the
button.
DishDrawer® will
not start
Power supply is not
connected.
Connect the power supply.
The drawer is not closed
properly.
Ensure the drawer is firmly closed.
Keylock or Childlock feature
is on.
Turn the Keylock or Childlock off. Hold
down the
/ button until the symbol
disappears from the LCD screen or the light
above the
/ button disappears.
button not pressed.
Press the
button.
Excess water in the
DishDrawer®
Drain hose(s) bent or
kinked.
Straighten the drain hose(s).
Blocked filters. Clean the filter plate/drain filter. Refer to the
‘User maintenance instructions’ section.
Water marks on the
dishes
Rinse agent depleted. Refill the rinse agent dispenser.
Rinse agent setting too low. Increase the rinse agent setting.
DishDrawer® overloaded/
incorrectly loaded.
Refer to the section on loading.
Insufficient or no salt in the
water softener (DD24-H
models only).
Ensure there is enough salt in the water
softener and/or increase the water
softener setting.
DishDrawer®
interior is stained
Some foods, like tomato
based products, may
stain the inside of the
DishDrawer®.
Pre-rinse dishes before placing in the
DishDrawer®. Alternatively, using the Rinse
program after adding the dishes may
minimize staining.
Dishes did not dry Incorrect loading. Ensure the dishes are not nesting together.
Rinse agent depleted. Refill the rinse agent dispenser.
Rinse agent setting too low. Increase the rinse agent setting.
Eco wash program used. Choose a standard wash program.
No detergent
dispensed
Detergent dispenser was
wet when loaded.
Clean the dispenser and ensure the
dispenser is dry when adding detergent.
Excessive motor
noise
The filter plate and/or spray
arm is incorrectly placed.
Refer to the ‘User maintenance instructions’
section for details on correct placement.
No water in the motor area. This usually occurs on the first use or when
the DishDrawer® has not been used for
long periods of time. Run the DishDrawer®
through a wash program.
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