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Troubleshooting
Problem Possible Cause What to do
Continuous
beeping
A fault has occurred. Refer to the Fault codes section.
Intermittent
beeping
DishDrawer® is in pause
mode.
Close the DishDrawer® and press the
button.
DishDrawer® will
not start
Power supply is not
connected.
Connect the power supply.
The drawer is not closed
properly.
Ensure the drawer is firmly closed.
Lock feature is on.
Turn the Lock off. Hold down the
/ / button until the symbol
disappears from the LCD screen or the light
disappears from above the
/
button.
button not pressed. Press the button.
Excess water in the
DishDrawer®
Drain hose(s) bent or
kinked.
Straighten the drain hose(s).
Blocked filters. Clean the filter plate/drain filter. Refer to the
Care and cleaning section.
Water marks on the
dishes
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting too low. Increase the rinse aid setting.
DishDrawer® overloaded/
incorrectly loaded.
Refer to the section on loading.
Insufficient or no salt in the
water softener.
Ensure there is enough salt in the water
softener and/or increase the water
softener setting.
DishDrawer®
interior is stained
Some foods, like tomato
based products, may
stain the inside of the
DishDrawer®.
Pre-rinse dishes before placing in the
DishDrawer®. Alternatively, using the Rinse
programme after adding the dishes may
minimise staining.
Dishes did not dry Incorrect loading. Ensure the dishes are not nesting together.
Rinse aid depleted. Refill the rinse aid dispenser.
Rinse aid setting too low. Increase the rinse aid setting.
Eco wash programme used. Choose a standard wash programme.
No detergent
dispensed
Detergent dispenser was
wet when loaded.
Clean the dispenser and ensure the
dispenser is dry when adding detergent.
Excessive motor
noise
The filter plate and/or spray
arm is incorrectly placed.
Refer to the user maintenance section for
details on correct placement.
No water in the motor area. This usually occurs on the first use or when
the DishDrawer® has not been used for
long periods of time. Run the DishDrawer®
through a wash programme.