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FINAL CHECKLIST TROUBLESHOOTING
Check all parts are installed.
Ensure that all panels and parts thereof are secure and final electrical tests have
been conducted in accordance with local electrical regulations.
Ensure product is level, securely fastened to the cabinetry and opens and
closes freely. The drawers must be free to fully close with no resistance from the
cabinetry.
Ensure inlet hose to water supply has supplied rubber washer fitted, and that
it’s tightened a further half turn after seal contact.
Ensure any knockouts or plugs in drain connection have been drilled out and
drain connection has been made.
The drain hose joiner must not support the weight of excess hose material.
Keep drain hose as fully extended as possible to prevent sagging. Any excess
length of drain hose should be kept on the dishwasher side of the highloop.
If connecting the drain hose to the sink trap, ensure the Highloop is a minimum
150 mm higher than the drain hose joiner.
Ensure any packaging or tape securing the racks is removed from the drawers.
Turn on the power and water supplies, then open the drawers. You should hear
a beep and see a program indicator light up on the internal control panel.
Check the spray arms are in place and free to rotate.
Add three cups of water into the drawer. Press
on the internal control panel
until the indicator of the ‘Rinse’ program lights up. Close the drawer and press
to start the program. Repeat for the other drawer.
After the Rinse program has finished, ensure the dishwasher has run and
drained correctly.
Check water supply and drainage connection for leakage.
Spray arm
Excessive water remaining above the filter plate, after the rinse cycle
Check for a kinked drain hose, blocked waste connection, highloop not
properly installed, drain hose not routed correctly or spray arms not in place.
No water supply (This is displayed as a ‘U1’ fault -- see section ‘If there is a
fault’ in the User guide for how to recognise this fault on models without a
display.)
Check water is connected and turned on.
The dishwasher is beeping continuously
There is a fault. See section ‘If there is a fault’ in the User guide for further
information and instructions.
No program indicator lights up when the drawer is opened
Ensure power is connected and is switched on. If it is and still no indicator
ligths up, see the ‘Preference options’ section of the ‘Quick start guide’. An
option called ‘Open drawer auto power-on’ may need to be turned on.
Water around water supply and drainage connections
Check connections, existing plumbing and hoses for leaks. Check rubber
washer and hose clamp are correctly fitted.
If product is tipping
Ensure the product is secured to the cabinetry.
If front panels are misaligned
Check and relevel product. Check the cabinetry is square. For Integrated
models, check and adjust front panel alignment if necessary.
Drawer doesn’t close properly
Ensure nothing is obstructing the drawer from closing properly eg sound
insulation, hoses or drawer latches.
If a problem occurs, consult the ‘Troubleshooting’ section of the User guide.
If after checking these points you still need assistance, please refer to the
Service & Warranty book for warranty details and your nearest Authorised
Service Centre, or contact us through our website, listed below.
Important!
SAVE THESE INSTRUCTIONS
The models shown in this document may not be available in all markets and are subject to change
at any time. For current details about model and specification availability in your country, please
visit our local website listed at the end of this document or contact your local Fisher & Paykel
dealer.
www. sherpaykel.co.nz www. sherpaykel.com.au www. sherpaykel.co.uk www. sherpaykel.ie www. sherpaykel.eu