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Troubleshooting
Problem Probable cause What to do
Knocking or rattling sound
during wash.
Spray arm knocking against dishes. Stop cycle and reposition
dishes.
Dishes have been stacked
incorrectly.
Stop cycle and reposition
dishes.
Unclean dishes. Wash programme unsuitable for
load or soils were too heavily baked
on and dishes may need soaking.
See the ‘Wash programme chart’
for a suitable wash programme.
Spray arm unable to rotate. Ensure no items are obstructing
the spray arm path.
Dishwasher overloaded/ incorrectly
loaded.
See the ‘Loading’ section.
The filters are incorrectly inserted. See the ‘Care and cleaning’
instructions.
Detergent put in the wrong
compartment.
Put detergent in the large (main
wash) compartment.
Excessive food not removed from
dinnerware prior to cleaning.
Scrape all food scraps off
dinnerware prior to loading.
Unsuitable detergent. Use recommended brands of
dishwasher detergent.
Not enough detergent. See the ‘Detergent’ section or
the detergent manufacturer’s
instructions.
Spray arm holes are blocked. Clean the spray arm.
The filters are blocked. Clean the filters.
Plastic items are discoloured. Not enough detergent. Pre-rinse dishes before placing
in the dishwasher. Alternatively,
using the rinse programme after
adding dishes may minimise
staining.
White stains are left on
dishes; glasses have a milky
appearance.
Not enough detergent. See the ‘Detergent’ section or
the detergent manufacturer’s
instructions.
Rinse aid set too low. Increase rinse aid dose setting.
Dishes, cutlery have not dried.Selected programme did not
include drying function.
Select wash programme with
drying function.
Rinse aid set too low. Increase rinse aid setting. See
the ‘Rinse aid’ section.
Items removed too soon. Wait until dishwasher beeps
to indicate the end of the
programme.