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Problem Possible cause What to do
Detergent residue remains in
the dispenser
Moisture in the detergent
dispenser.
The lid of the detergent
dispenser does not open.
Detergent is moist or clumping.
Spray arm nozzles are clogged.
Ensure that the detergent
dispenser is dry before filling it.
When loading the dishwasher,
take care not to place large
items in front of the dispenser.
Store detergents in a dry
place. Ensure the detergent
container is securely fastened.
Clean the spray arms following
the instructions in ‘Care and
cleaning’.
The dishes are not drying Improper loading or dishwasher
overloaded.
Too little rinse aid.
Load the dishwasher as
suggested in the section
‘Loading your dishwasher’.
Increase the amount of rinse
aid or refill the rinse aid
dispenser.
Decoration fades Fading of decoration on
glassware or porcelain.
Glassware, porcelain and
cutlery of this type are not
suitable for washing in the
dishwasher.
Scratched dishes Items made of aluminium.
Detergents are being stored
under unfavourable conditions.
Overloaded baskets.
Dishes and cutlery of this type
are not suitable for washing in
dishwashers.
Store detergents in a dry
place. Close the lid of the
container carefully.
Take care to ensure that
individual glasses and dishes
do not touch each other.
Loading dishes too closely
together may cause scratching.
Dishes break Improper loading.
Overloaded baskets.
Load the dishwasher as
suggested in the section
‘Loading your dishwasher’.
Dishes in an overloaded basket
may knock against each other
and break. Load the dishwasher
as suggested in the section
‘Loading your dishwasher’.
Troubleshooting