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Customer Care
Before you call for service or assistance…
Check the things you can do yourself.
Refer to your User Guide and check:
1
Your appliance is correctly installed.
2
You are familiar with its normal operation.
3
You have read the problem solving at the back of the book.
If after checking these points you still need assistance, please refer to your nearest
Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the
back cover.
In New Zealand if you need assistance…*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if
we can be of any further help, please contact our Customer Care Centre.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Email: nz.customercare@fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58546, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully
trained technicians can carry out any service necessary on your appliance. Your dealer or our
Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Email: aus.customercare@fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service…*
Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for
servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a
qualified Fisher & Paykel Authorised Repairer in your area.
In United Kingdom if you need assistance…*
Phone: (0845) 066 2200
Fax: (0845) 331 2360
Email: uk.customercare@fisherpaykel.com
Postal Address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes,
Buckinghamshire, MK10 0BD