20
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
“Sb” is
displayed on
control.
• The control is in
Sabbath Mode.
• Pressing the CONTROL LOCK and TEMP
MODE keys to exit Sabbath Mode.
SOUND AND NOISE
Louder
sound levels
whenever
appliance
is on.
• Modern freezers have
increased storage
capacity and more stable
temperatures. They require
heavy-duty compressors.
• This is normal. When the surrounding noise
level is low, you might hear the compressor
running while it cools the interior.
Popping or
cracking
sound when
compressor
comes on.
Bubbling or
gurgling
sound.
• Metal parts undergo
expansion and contraction, as
in hot water pipes.
• Refrigerant (used to cool
refrigerator) is circulating
throughout the system.
• This is normal. Sound will level off or
disappear as appliance continues to run.
• This is normal.
Vibrating or
rattling noise.
• Appliance is not level. It rocks
on the oor when it is moved
slightly.
• Floor is uneven or weak.
• Appliance is touching
the wall.
• Level the appliance. Refer to “Leveling” in the
INSTALLATION section.
• Ensure oor can adequately support the
appliance. Level the appliance by putting
wood or metal shims under part of
the appliance.
• Re-level appliance or move appliance
slightly. Refer to “Leveling” in the
INSTALLATION section.
WATER / MOISTURE / FROST INSIDE APPLIANCE
Moisture
forms on
inside
appliance
walls.
• Weather is hot and humid,
which increases internal rate
of frost buildup.
• Door is slightly open.
• Door is kept open too long.
• This is normal.
• See DOOR PROBLEMS.
• Open the door less often.
ODOR IN APPLIANCE
Odors in
appliance.
• Interior needs to be cleaned.
• Foods with strong odors are
in the appliance.
• Clean interior with sponge, warm water, and
baking soda. Replace air lter.
• Cover the food tightly.
DOOR PROBLEMS
Door will
not close.
• Appliance is not level. It
rocks on the oor when it is
moved slightly.
• Floor is uneven or weak.
• This condition can force the cabinet out
of square and misalign the door. Refer to
“Leveling” in the INSTALLATION section.
• Ensure oor can adequately support appliance.
Level the appliance by putting wood or metal
shims under part of the appliance.
LIGHTING PROBLEMS
Light bulb is
not on.
• The light bulb is burned out.
• No electric current is reaching
the appliance.
• Control is in Sabbath mode
(Sb is displayed on control).
• Follow directions under INTERIOR
LIGHTING section.
• See “APPLIANCE DOES NOT RUN”.
• Depress TEMP MODE key and CONTROL
LOCK key for 3 seconds.