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5.1 General
5.2 Remedying slight malfunctions
yourself
The appliance must be disconnected from the
power supply during all repair work.
In the event of malfunctions, check whether the
gas and electricity supply is in proper working
order, i.e. the gas valve is open and the plug has
been plugged into the socket.
If the power supply is functioning correctly, but your
appliance still does not work, please contact your
Gaggenau dealer who will provide you with the
address and telephone number of your nearest
manufacturer’s authorized service agent or contact
Gaggenau USA on (800) 828-9165. Specify the
appliance type (see rating plate).
Repairs may only be carried out by authorised
technicians, in order to guarantee the safety of the
appliance.
Unauthorised tampering with the appliance will
invalidate any warranty claims.
Only ever use original spare parts.
11
5. Maintenance
Fault Remedy
The burner does not ignite after several attempts. Check whether ...
... the burner is correctly assembled.
... the gas shut-off facility is open.
... the burner is clean and dry.
... the domestic fuse has tripped.
If necessary, inform after-sales service.
The gas flame goes off after ignition. Check whether ...
... the burner cover and the burner ring are
correctly fitted.
... the flame has been extinguished by a strong
draught in the room.
The cooking ring burner's electrical Check whether there are food remainders
igniter is no longer functioning. between the ignition electrode and the burner
cover. Carefully remove these.
The flame tips are yellow and not blue. Check whether the burner is dry and clean.