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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions
Problem Possible Causes What To Do
Frequent “buzzing” sound
Icemaker power switch is in the
•Set the power switch to the OFF position. Keeping it
ON
position, but the water supply
in the ON position will damage the water valve.
to the refrigerator has not been
connected.
Ice cubes have odor/taste
Ice storage bin needs cleaning.
•Empty and wash bin. Discard old cubes.
Food transmitting odor/taste
•Wrap foods well.
to ice cubes.
Interior of refrigerator
•See Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged.
•Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
•Check to see if package is holding door open.
Temperature control not set
•See About the controls.
cold enough.
Cube dispenser
Icemaker turned off or
•Turn on icemaker or water supply.
does not work
water supply turned off.
An item is blocking or has fallen
•Remove any item that might be blocking, or has fallen into
into the ice chute inside the
the chute.
top door bin of the freezer.
Ice cubes are frozen to
•Remove cubes.
icemaker feeler arm.
Irregular ice clumps in
• Break up with fingertip pressure and discard remaining clumps.
storage container.
• Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not form.
Dispenser is
LOCKED
.
•Press and hold the LOCK CONTROL pad for 3 seconds.
Water has poor taste/odor
Water dispenser has not been
•Dispense water until all water in system is replenished.
used for a long time.
Water in first glass is warm
Normal when refrigerator
•Wait 24 hours for the refrigerator to completely cool down.
is first installed.
Water dispenser has not been
•Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
•Allow several hours for replenished supply to chill.
Water dispenser
Water supply line turned
•See Installing the water line.
does not work
off or not connected.
Water filter clogged.
•Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system.
•Press the dispenser arm for at least two minutes.
Dispenser is
LOCKED
.
•Press and hold the LOCK CONTROL pad for 3 seconds.
Water spurting from
Newly-installed filter cartridge.
•Run water from the dispenser for 3 minutes (about
dispenser one and a half gallons).
Water is not dispensed
Water in reservoir is
•Call for service.
but icemaker is working
frozen.
Refrigerator control setting
•Set to a warmer setting.
is too cold.
No water or ice cube
Supply line or shutoff valve is clogged.
•Call a plumber.
production
Water filter clogged.
•Replace filter cartridge or remove filter and install plug.
Dispenser is
LOCKED
.
•Press and hold the LOCK CONTROL pad for 3 seconds.
CUBED ICE was selected but
Last setting was
CRUSHED ICE. •A few cubes were left in the crusher from the previous
CRUSHED ICE was dispensed
setting. This is normal.
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