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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Freezer does not Temperature control •Move the control to a temperature setting.
operate or Power-On in OFF position.
Light is not on
Freezer is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Freezer starts/stops Door/lid left open. •Check to see if package is holding door/lid open.
too frequently
Too frequent or too long
door/lid openings.
Temperature control •See About the operation of your freezer.
set too cold.
Freezer operates Door/lid left open. •Check to see if package is holding door/lid open.
too long
Too frequent or too long
door/lid openings.
Temperature control •See About the operation of your freezer.
set too cold.
Inadequate air circulation •See Preparing to install the freezer.
space around cabinet.
Room or outside weather is hot. •It’s normal for the freezer to work harder under these
conditions.
Freezer has been disconnected •It takes 4 hours for the freezer to cool down completely.
recently for a period of time.
Large amounts of warm or hot •Warm food will cause the freezer to run more until the
food have been stored recently. desired temperature is reached.
Normal operating characteristics.
These things are normal and
do not indicate a need for service.
■A warm cabinet exterior as the refrigeration system transfers heat from the inside to the outside through the
exterior cabinet walls.
■The sound of the high-efficiency compressor motor.
■On No-Frost models, the sound of water dripping as it melts from the evaporator and escapes to the drain pan
during defrost cycle.
■On No-Frost models, the sound of the fan circulating air within the interior of the cabinet providing a consistent
temperature throughout.
Consumer Support
Troubleshooting Tips
Installation
Instructions
Safety Instructions
Operating Instructions