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Consumer Support Troubleshooting Tips
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Oven will not self-clean The oven temperature is too •Allow the oven to cool to room temperature and
high to set a self-clean operation. reset the controls.
The oven door is not fully closed. •Close door.
Oven controls improperly set. • See the Using the self-cleaning oven section.
“Crackling” or This is the sound of the • This is normal.
“popping” sound metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking Excessive soil. • Touch the CLEAR/OFF pad. Open the windows to
rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
Oven door will not open Oven too hot. • Allow the oven to cool below locking temperature.
after a clean cycle
Oven not clean after a Oven controls improperly set. • See the Using the self-cleaning oven section.
clean cycle
Oven was heavily soiled. • Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes The self-clean cycle has been • Close the oven door.
in the display selected but the door is not
closed.
LOCKED DOOR light The oven door is locked • Touch the CLEAR/OFF pad. Allow the oven to cool.
flashes in the display because the temperature
inside the oven has not
dropped below the
locking temperature.
“F—” and a number or You have a function error code. • Touch the CLEAR/OFF pad. Allow the oven to cool for
letter flash in the display one hour. Put the oven back into operation.
Function error code repeats. • Disconnect all power to the oven for 5 minutes
and then reconnect power. If the function error
code continues repeating, call for service.
Display goes blank A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
The clock is in the • See the Special features of your oven control section.
black-out mode.
Display flashes Power failure. • Reset the clock.
Unable to get the Oven control pads were • The BAKE and BROIL HI/LO pads must be touched at
display to show “SF” not touched properly. the same time and held for 2 seconds.
Power outage, Power outage or surge. • Reset the clock. If the oven was in use, you must reset
clock flashes it by touching the CLEAR/OFF pad, setting the clock
and resetting any cooking function.
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