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PROBLEM POSSIBLE CAUSE WHAT TO DO
Control panel lights go Time too long between • Each pad must be touched within 30
off when you’re setting touching of selected pads seconds of the others. To relight, touch any
controls pad again, or unlatch and relatch door.
Noise Detergent cup opening • This is normal.
The motor stopping during
the drying period
Water draining out of the
tub immediately after you
touch the START/RESET pad
Drying fan running for 2–4
hours after CLEAN light is
illuminated (Top Control
Panel models only)
Utensils are not secure • Make sure everything is secured in
in the rack or something dishwasher.
small has dropped into
the rack
Motor hums • Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, run a RINSE ONLY cycle once every
week. This will help keep the seal moist.
Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups
Water standing in the This is normal • A small amount of clean water around the
bottom of the tub outlet on the tub bottom at the back of the
tub keeps the water seal lubricated.
Water won’t pump out Drain is clogged • If you have an air gap, clean it.
of the tub
• Check to see if your kitchen sink is
draining well. If not, you may need a plumber.
• If the dishwasher drains into a disposer,
run disposer clear.
Suds Correct detergent • Use only automatic dishwasher detergents
wasn’t used to avoid sudsing. Cascade
®
, Cascade
Complete
®
and Electrasol
®
dishwasher
detergents have been approved for use
in all Monogram dishwashers.
• To remove suds from the tub, open the
dishwasher and let suds dissipate. Touch START.
Let run for 30 seconds. Touch START again.
Dishwasher will pump out in 70 seconds.
Repeat if necessary.
Rinse agent was spilled • Always wipe up rinse agent spills
immediately.
Stained dishwasher Some tomato-based foods • Use of the RINSE ONLY cycle after adding
parts can cause pink or orange the dish to the load can decrease the level
stains of staining.
• GE also recommends Cascade
®
Plastic
Booster
™
to help remove these types of stains.
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver