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PROBLEM POSSIBLE CAUSE WHAT TO DO
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution
on inside surfaces of 1/2 cup bleach and 3 cups warm water.
CAUTION:Before cleaning
interior, wait at least 20 minutes after a
cycle for the heating element to cool
down. Failure to do so can result in burns.
An overall yellow or brown • A special filter in the water supply line is
film can be caused by iron the only way to correct this problem.
deposits in water Contact your GE dealer or a water softener
company
White film on inside Hard water minerals • GE recommends Jet-Dry
®
or Cascade
surfaces Crystal Clear
®
to help prevent hard water
mineral deposits from forming.
• Run dishwasher with citric acid to remove
mineral deposits. Citric acid (Part number:
WD35X151) can be ordered through GE
Parts. See the Consumer Services page
for ordering information.
CAUTION:Before cleaning
interior, wait at least 20 minutes after a cycle
for the heating element to cool down. Failure
to do so can result in burns.
Dishes don’t dry Low inlet water • Select HEATED DRY.
temperature
• Make sure inlet water temperature is at least
120°F (49°C) (see Using the Dishwasher section).
• Select ADDED HEAT.
• Use a longer cycle, such as Antibacterial.
Rinse agent dispenser is • Check and refill the rinse agent dispenser.
empty
Dishwasher won’t run Door not latched • Make sure door is fully closed and latched.
Wall switch • Check for a wall switch that the dishwasher
(some installations) is in might be connected to. A wall switch is
the “off” position required by electrical codes in some
localities. Turn the switch “on” if it is “off.”
Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove
circuit breaker tripped any other appliances from the circuit.
Dishwasher control • Turn off power at the circuit breaker
is inoperative for 30 seconds, then reset power.
Steam This is normal • Warm moisture comes through the vent
on the bottom of the door during drying
and when water is being pumped out.
Before You Call for Service
Dishwasher