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3
Before
using your
cooktop
system
Read this guide carefully. It is intended to help
you operate and maintain your new cooktop
components properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, call:
GE Answer Center®
800.626.2000
24 hours a day, 7 days a week
Write
down the
model &
serial
numbers
You’ll find them on a label on the bottom of
each component.
These numbers are also on the Consumer
Product Ownership Registration Card
included in this guide.
Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your cooktop.
If you
received
damaged
components
Immediately contact the dealer (or builder)
that sold you the cooktop system.
Save time
& money
Before you request service, check the Problem
Solver in the back of this guide.
It lists causes of minor operating problems that
you can correct yourself.
If you
need
service
To obtain service, see the Consumer Services
page in the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are three
steps to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved,
write:
Major Appliance Consumer
Action Program
20 North Wacker Drive
Chicago, IL 60606