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PROBLEM POSSIBLE CAUSE
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
FLAMES
•If burner flames look like (A) or (B), call for service. Normal burner
flames should look like (C), burning with a soft blue flame.
VENT SYSTEM •The circuit breaker in your house has been tripped, or a fuse has
BLOWER DOES been blown.
NOT WORK
•If the components operate but the blower doesn’t, the fault may be
in the blower control switch or blower wiring connections. Be sure to
disconnect power to the cooktop at the household distribution panel
before attempting to service the blower yourself.
GRILL OR IS NOT •Grill element is not plugged in solidly.
FUNCTIONING
•Grill element controls are not properly set.
PROPERLY
•To use the entire surface of the grill, it is necessary to turn on both
the front and the rear controls.
FOODS STICK •Grill was not pre-seasoned before first use.
TO GRILL
•Heat setting is too high.
EXCESSIVE SMOKE • Accumulated grease in the drip pan or grease well or food soil on
the grate are causing excessive smoke.
•Fats were not trimmed from meats prior to cooking.
If you need more help…call, toll free:
GE Answer Center®
800.626.2000
consumer information service
A. Yellow flames:
Call for
service.
B. Yellow-tipped flames:
Call
for service.
C. Soft blue flames:
Normal
burner flames.